https://casatidy.com/terms-of-service/
Who We Are:
Casa Tidy operates the site with URL of www.casatidy.com We are committed to protecting the privacy of our clients and visitors. We provide services for housecleaning to our clients in the United States only.
If you are located outside the United States, please do not use the Online Services, as the Online Services’ personal information practices and the terms of this Privacy Policy may or may not comply with foreign law.
What personal data we collect and why we collect it:
The following information has been posted to help you the client/consumer understand what information we collect from users and site visitors and how your information is used. This privacy statement explains how we gather information and how we protect your privacy and address any of your privacy concerns that you may have.
We collect your personal information/data in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
We collect your contact information through our online services or quotes over the phone. We collect your name, address, phone number, and email address.
We collect your personal account preferences, transactional data such as purchase information and technical data such as information about cookies.
We collect other personal information such as inquiries and questions that you submit to us.
Information about your transactions and experiences with us through surveys and or feedback that you provide.
The information we collect about you is used to process your payments and provide quality cleaning services that meet your needs. We do not retain your personal data such as financial information for payments. Our card processor retains that information.
Personal data is not created by a user’s interaction or use of this site. Personal data maybe generated from technical processes such as contact forms, reviews, cookies analytics and third party embeds.
We use WordPress. By default WordPress does not collect any personal data about visitors and only collects data shown on the User profile screen. Some plugins may collect personal data.
Media
Any media files uploaded are publicly accessible.
Contact Forms
Personal data is captured when someone submits a contact form to us. We keep contact form submissions for a certain period of time for customer service purposes. We may use the information submitted through these contact forms for marketing purposes, and to communicate with our clients. Opting out at any time is an option, but if current client, may make online communication a bit difficult.
When visitors or users submit a form, we capture the <strong>IP Address</strong> for spam protection. We also capture the <strong>email address</strong> and might capture other personal data included in the Form fields.
Cookies
Our site uses cookies. Cookies are small pieces of text sent to your browser by a website you visit such as our website. They help our website remember information about your visit, which can both make it easier to visit the site again and make the site more useful to you. Similar technologies, including unique identifiers used to identify an app or device, pixel tags, and local storage, can perform the same function. Some cookies maybe stored in your browser app.
Cookies and similar technologies used for security help to authenticate users, prevent fraud, and protect you as you interact with a service.
Your Consent
By using our website, you consent to the collection and use of your information by Casa Tidy. Personal information (name, address, email, phone, home specifications) is required for quotes. Other than using the information to verify your service area, provide an accurate cleaning estimate, and process your cleaning payment, the online data is not used by us further in any way.
Casa Tidy does not sell, swap, or rent customer lists. We take our customers privacy seriously. However, if we are legally required to disclose any information by any law enforcement agency or entity then, Casa Tidy may disclose personal information if we are legally required to do so by a law.
When visitors land on our website we collect the data from the visitor’s IP address and browser user agent string to help spam detection. We collect the data from IP addresses of all emails.
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you make a purchase or ask for a quote.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To send periodic emails, text (SMX) messages, or communicate with you via phone calls regarding your order or other products and services.
Removal Of Your Information
If you have provided us your personal information and want the information removed from our database, just contact us.
Changes To Privacy Policy
We reserve the right to make changes to our privacy policy at any time. Check back frequently to stay in the loop.
Where your data is sent
Your financial information is processed through our credit card processor. We do not keep any of your financial information on file unless you are set up for reoccurring billing. Then, we will use a recurring credit card authorization form signed by you on file which is a document that will authorize us to automatically deduct payments for your cleaning bill. The service and the billing can be stopped at any time for reoccurring billing.
How We Safeguard Your Data
We use all latest data protection solutions and we rely on technologies such as data loss prevention (DLP), storage with built-in data protection, firewalls, encryption, and endpoint protection.
We also protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data, and information access authorization controls.
Contact information
To Contact us just use our contact us form and we will get back with you.